Privacy Policy

Last updated: October 2026

1. Who we are

Career Navigator, operated by Sangeeta Ajwani, provides career counselling, academic planning and university guidance for students and families.

For the purposes of applicable data protection law, Career Navigator is responsible for determining the purposes and means for which personal data provided to it is processed.

For privacy questions, requests or grievances concerning personal information, please contact:

2. Information we may collect

When you contact Career Navigator, submit an enquiry or engage our services, we may collect information such as:

• name and contact details, including phone number and email address;
• student grade, school and education-board information;
• academic information voluntarily provided, including subjects, marks, percentages and academic history;
• preferred Indian or international admissions pathway and consultation mode;
• the contents of your enquiry or communication;
• where the student is under 18, parent or lawful-guardian details and consent information; and
• other information voluntarily provided by the student or parent that is reasonably required to deliver counselling, academic planning or university-admission guidance.

We aim to collect only such personal information as is reasonably necessary for the stated purpose.

3. Why we use this information

Information may be used for purposes connected with your enquiry or engagement, including:

• responding to enquiries;
• arranging consultations;
• understanding a student's academic background, interests and stated goals;
• providing career, academic and university guidance;
• communicating with students and parents regarding counselling services;
• administering an ongoing counselling engagement and maintaining appropriate service records; and
• complying with applicable legal, regulatory, accounting or administrative requirements.

Where processing is based on consent, consent may be withdrawn by contacting Career Navigator. Withdrawal will not affect processing already lawfully undertaken before withdrawal and may affect Career Navigator's ability to provide services that require the relevant information.

We do not use children's personal data for behavioural tracking or targeted advertising.

4. Children and parent / guardian consent

Career Navigator serves students from Grade 8 through postgraduate studies and therefore works with students who may be under 18.

For students under 18, parent or lawful-guardian details and consent will be obtained before personal data relating to the student is processed for counselling or related services.

Career Navigator will take reasonable steps to verify that the person providing consent on behalf of a student under 18 is the student's parent or lawful guardian, to the extent required under applicable law.

Career Navigator will not knowingly process children's personal data in a manner likely to cause a detrimental effect on their wellbeing and will not undertake behavioural monitoring, tracking or targeted advertising directed at children except where expressly permitted by applicable law.

Parents or lawful guardians may contact Career Navigator to request access, correction, updating or deletion of their child's personal data, subject to applicable law and legitimate retention requirements.

5. Sharing and service providers

Career Navigator may use third-party service providers for hosting, form submission, communication or other technology necessary to operate its website and services.

Appointment enquiries submitted through this website are currently processed using Formspree. Information submitted through the form may therefore be processed by Formspree in accordance with its applicable terms and privacy practices.

Career Navigator may also share personal information with service providers or professional partners only where reasonably necessary for providing the requested services, operating the website, complying with law or carrying out functions on Career Navigator's behalf.

Where third-party service providers process personal data on behalf of Career Navigator, Career Navigator will take reasonable steps to ensure that such providers handle the information securely and only for authorised purposes.

Career Navigator does not sell students' or parents' personal information.

Personal information will not be shared with universities, educational institutions, counsellors, consultants or other third parties for an individual student's admissions process without appropriate authorisation or another lawful basis.

6. International processing

Some technology or service providers used by Career Navigator may process or store information outside India. Where this occurs, Career Navigator will take reasonable steps to ensure that such processing is undertaken in accordance with applicable Indian data-protection requirements and any restrictions prescribed by law.

7. Retention

Personal information will be retained only for as long as reasonably necessary for the enquiry, consultation, counselling engagement or related business purpose, or for such period as required by applicable law.

Career Navigator will periodically review whether personal information continues to be required and will delete or anonymise information when the purpose for which it was collected has been completed and there is no legal, contractual or legitimate business requirement to retain it.

Where a deletion request is received, Career Navigator will delete the relevant personal information unless retention is required or permitted under applicable law, including for legal, accounting, dispute-resolution or record-keeping purposes.

Where personal data has been provided to a service provider for processing on Career Navigator's behalf, reasonable steps will also be taken to have such data deleted when it is no longer required, subject to legal and technical limitations.

8. Security

Career Navigator uses reasonable technical and organisational measures designed to protect personal information from unauthorised access, disclosure, alteration, misuse, loss or destruction.

The website uses HTTPS and third-party service providers such as Formspree for form processing.

Access to personal information will be restricted, as reasonably practicable, to individuals who require such access for legitimate business purposes.

Career Navigator will take reasonable measures to address any personal-data breach and, where required by applicable law, notify affected individuals and/or the appropriate regulatory authority.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure, and Career Navigator cannot guarantee absolute security.

9. Your rights and requests

Subject to applicable law, individuals may contact Career Navigator to:

• request information about the personal data being processed;
• request correction, completion or updating of inaccurate information;
• request deletion of personal information;
• withdraw consent where processing is based on consent;
• raise a complaint or grievance concerning the processing of personal information; and
• exercise any other rights available under applicable data-protection law.

Career Navigator may take reasonable steps to verify the identity of the person making a request before acting on it.

Requests may be sent to: careernavigator9@gmail.com

Career Navigator will endeavour to respond to valid privacy requests and grievances within a reasonable period and in accordance with applicable legal timelines.

10. Grievance contact

If you have a concern or complaint regarding the handling of your personal information, you may contact:

If a grievance is not satisfactorily resolved, you may exercise any further remedies available under applicable law.

11. Third-party links

This website may contain links to universities, Instagram, LinkedIn, WhatsApp and other third-party websites or services.

Those third parties maintain their own privacy practices and policies. Career Navigator is not responsible for the privacy practices, security or content of third-party websites.

Users are encouraged to review the relevant third party's privacy policy before providing personal information to it.

12. Changes to this policy

This Privacy Policy may be updated from time to time to reflect changes in Career Navigator's services, website, data-processing practices or applicable legal requirements.

The latest version will be published on this page with the updated date.

Where a change materially affects the manner in which personal information is processed, Career Navigator may provide additional notice or obtain fresh consent where required by applicable law.

13. Contact

For privacy questions, corrections, deletion requests, consent withdrawal or data-related grievances:

Career Navigator — Sangeeta Ajwani
Email: careernavigator9@gmail.com
Phone: +91 98196 28440